Apex Business Compliance Ltd
Last Updated: 17th March 2026
Version: 1
1. Introduction
At Apex, we believe compliance should feel clear, structured and under control, not overwhelming.
We apply that same thinking to how we handle personal data.
This Privacy Policy explains how we collect, use and protect personal data when you visit our website: https://apexbcltd.com (the “Website”).
It applies to anyone who interacts with the Website, including when you submit an enquiry or contact us.
This policy relates only to data collected through the Website. Any data processed as part of our client’s work is handled separately under contractual agreements.
We process personal data in line with UK GDPR and the Data Protection Act 2018, applying the same clear, practical standards to our own operations that we support our clients with.
2. Who We Are
Apex Business Compliance Ltd is a UK-based consultancy supporting growing technology organisations to build clear, structured and resilient compliance programmes.
We act as the data controller for personal data collected through this Website.
Company Name: Apex Business Compliance Ltd
Company Number: 14227824
ICO Registration: ZB721712
Registered Address: Mill House, Liphook Road, Haslemere, Surrey, United Kingdom, GU27 3QE
Email: support@apexbcltd.com
3. What We Collect and Why
We keep data collection simple and proportionate.
Contact Data
If you contact us through the Website, we collect the information you choose to provide, such as:
- your name
- email address
- organisation
- phone number (if included)
- details of your enquiry
We use this to respond clearly and effectively to your request.
Technical Data
When you visit the Website, we collect limited technical information such as:
- IP address
- browser and device type
- pages visited
- general interaction data
This helps us understand how the Website is used and ensure it works properly.
Analytics Data
We use tools such as Google Analytics to understand how people use the Website so we can improve it.
This includes information like:
- pages visited
- time spent on the site
- general (non-precise) location
We only use analytics cookies where you have given consent. Please see our Cookies Banner and policy details for more information on available opt in and out of individual analytics.
4. How Data Is Collected
We collect data in two straightforward ways:
- Directly from you – When you submit a form or contact us.
- Automatically – Through standard website technologies such as cookies and server logs.
Further detail is provided in our Cookie Policy.
5. How We Use Your Data
We use personal data in a focused and practical way:
- to respond to your enquiry
- to manage communication
- to operate and secure the Website
- to understand how the Website is used
- to meet legal obligations
We do not use Website data for profiling or automated decision-making.
6. Legal Basis
We rely on:
- Legitimate interests – to operate the Website and respond to enquiries
- Consent – for analytics and non-essential cookies
- Legal obligations – where required
You can withdraw consent at any time.
7. Who We Share Data With
We do not sell or monetise personal data.
We only share data where necessary to run our business effectively.
Microsoft 365
We use Microsoft 365 (including Outlook and OneDrive) to manage communications and securely store enquiry information.
Hosting and Website Providers
Our Website is hosted in the UK, with backup infrastructure within the European Economic Area.
Analytics Providers
Where enabled, analytics providers such as Google may process limited usage data.
Legal Requirements
We may disclose data where required by law or to protect our legal rights.
8. International Transfers
Some of our providers (such as Microsoft and Google) may process data outside the UK.
Where this happens, we ensure appropriate safeguards are in place, including:
- UK International Data Transfer Agreements or UITDAs
- Standard Contractual Clauses
- Adequacy decisions
9. How Long We Keep Data
We keep data only as long as necessary with enquiry and analytical data only being kept for a maximum retention period of 24 months and cookie preferences retained for 12 months.
10. Security
We apply practical, proportionate security measures aligned with how we support our clients, including:
- Encrypted connections (TLS 1.2 / 1.3)
- Firewall protections
- Secure hosting
- Controlled access to systems
- Regular backups
- Incident response
In the event of a personal data breach, we will assess and respond in line with applicable legal requirements, including notifying relevant regulators within required timeframes where necessary.
11. Your Rights
You have the right to:
- Access your data
- Correct it
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
To exercise your rights, contact: support@apexbcltd.com
We will respond within one month of receiving your request. Where requests are complex or multiple, we may extend this period in accordance with applicable data protection laws.
12. Children
Our Website is not intended for individuals under 18.
13. Third-Party Links
We are not responsible for third-party websites.
14. Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
Where we make updates, the latest version will always be published on this page with the updated “Last Updated” date.
We aim to be transparent about how we handle personal data. Where changes are material, we will take reasonable steps to make these clear.
Previous versions of this policy can be made available on request.
15. Contact and Complaints
If you have any questions about this Privacy Policy or how we handle personal data, please contact us:
Apex Business Compliance Ltd
Email: support@apexbcltd.com
We take privacy seriously and will always aim to resolve any concerns directly and promptly.
However, if you are not satisfied with our response, you have the right to lodge a complaint with the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF